What do I do if the course video will not continue to load/play?

This situation could be due to an incomplete copy is stuck in your browser's cache. If this is the case, the video will never fully buffer/load in this state. You can attempt to resolve the situation and restart the video's buffering (loading) by clearing your browser's cache. To clear your browser's cache, follow the instructions listed here. If after clearing your browser's cache, the video still will not play completely, you might want to check the stability of your internet connection. An unstable internet connection could be a reason for which the video will not load / buffer completely. You'll need a broadband connection with at least 500+Kbps for the best viewing experience.